Contact Us
Have a question about fabric, an upcoming event, or your order? We’re here to help.
Cos Roads Alley is a cosplay-focused fabric store built by makers, for makers. Whether you’re planning your next big build or need help choosing the right material, we’re happy to assist.
We typically respond within 24–48 hours.
Frequently Asked Questions
🪡 Do you offer fabric samples?
Yes! We offer fabric samples so you can see the color, texture, and stretch in person before committing to a larger purchase.
Samples are a great way to:
- Confirm color accuracy
- Test drape and structure
- Check stretch and recovery
- Compare materials for your build
Please note that samples are small swatches intended for evaluation only and may not reflect the full repeat of printed patterns.
🧵 How long does shipping take?
Orders are typically processed within 1–3 business days. Once shipped, delivery time depends on your location and selected shipping method. You’ll receive tracking information as soon as your order ships.
Need fabric for an upcoming convention or deadline? Contact us before ordering and we’ll do our best to help.
✂️ Do you sell by the yard?
Yes! Most fabrics are sold by the yard and cut continuously whenever possible. If you order multiple yards of the same fabric, we’ll send it as one continuous piece (unless otherwise noted).
Please check individual product listings for any exceptions.
🎭 Do you offer fabric recommendations?
Absolutely. We’re cosplayer-owned and understand that different builds require different materials.
If you’re unsure which fabric works best for your character, send us a message with details about your project — stretch requirements, structure, layering, etc. — and we’ll guide you in the right direction.
🎪 Do you attend conventions?
Yes! We regularly attend conventions and cosplay events. Visit our Events page to see where we’ll be next.
We often bring exclusive fabrics and special event deals — so come say hi.
📦 Do you accept returns?
Because all fabric is cut to order, we do not accept returns or exchanges on fabric purchases.
Please review product descriptions, yardage, and fabric details carefully before placing your order.
If your order arrives damaged or there is an issue with what you received, contact us within 7 days of delivery and we will work with you to resolve the matter.
We appreciate your understanding — custom-cut materials cannot be restocked.
🏷 Do you offer wholesale?
We do consider wholesale and bulk inquiries for select fabrics. If you are a designer, small business, or production team interested in larger quantities, please contact us with details about your project and estimated yardage.
🎨 Do colors vary from screen to screen?
Yes. Due to monitor settings, lighting, and device differences, colors may appear slightly different in person than they do online.
If you are unsure about a color match for your build, we recommend ordering a small quantity first or contacting us with questions before placing a large order.